This is an ideal solution for companies offering Web Based Support Services to their valuable customers and for small and mid sized Web Based Support Service Providers. It allows you to provide 247 live support services without worrying about the software. This product is platforms independent and can be configured on Windows Server, UNIX/Linux server and Free BSD Server

• Real Time Chats.
• Real Time Monitoring.
• Spell Checker.
• Chat Transcript Forwarding.
• Repeat Visitor Identification and Visitor History.
• Embedded Chat Window.
• Canned Answers.
• Chat Traffic Organizer.
• Agent Chat Transfer.
• On hold Messages.
• Button Chat Window Customization.
• Customized Automated Messages.
• Pre integrated Web Based Knowledge Base It helps you to generate more sales from your web site with robust live help.
• Live support is provided that gives confidence to your customers that your web site and company is valid.
• Provide live help on your site immediately for the benefits of real Customer Relationship Management (CRM).
• It comes with unlimited seats license.

Live Support Software

AD server with the ability of delivering rich media format ads to web users' PCs connected to the Internet

• Easy to use Web Based Administration Interface.
• Password security for Administrators, Publishers, Subscribers, Affiliates and Advertisers.
• Deliver and track all rich media advertisements, (Flash, Java, HTML) GIF, JPEG, and PNG advertisements of any size, text links, pop ups, pop under, and more.
• Define unique attributes for ads such as width, height, image border, alternate text, target frame, text link under URL , weight and more for all your ads.
• Built-in anti-caching functions· Define unique attributes for Pop Ups and Pop Under such as url ,image url, dependant, directories, height, hotkeys, image border, location, Menu bar, inner height, inner width, outer height, outer width, resizable, Screen X, Screen Y, scrollbars, status, Title bar, tool bar, Lock and more.· Administrator has the Ability to set default ads.
• Administrator can view list of Advertisers & Publishers with possibility to login to an account.
• No limits on the number of campaigns or ads running simultaneously.

Web Based Backend Independent Email Client allows users to configure any POP3 based email at one place. It will have all the similar features as are there in Outlook Express.

ASP, ActiveX, SQL Server, Flash, Dream weaver, Exchange Server, Windows 2000Advanced Server

• Requires less than 15 minutes to configure.
• Can be configured for any POP3 Based Email Server.
• Contains all features as there are in Outlook Express.
• Has inbuilt spell checker to check for spelling errors.
• Up to 5 email accounts can be configured simultaneously.
• Auto check facility can be customized based on time.
• Addresses can be further classified into groups.
• User can create folders, sub folders and their sub folders and store them all in tree folder.
• Has the ability to send messages in Text & HTML Format.
• User can activate Auto Responder.
• User can activate Auto Responder User can activate Auto Responder.
• User can define SMTP Address.
• Tested successfully with up to one million email addresses.

To enable Controlled dissipation of data/Information and its access in a Shared (Intranet-based) Environment. To further serve the need for effective Intra-communication requirements.

• Includes Calendar, Scheduling (Day Planner, Recurrence, Reminder, Invitation, and Attachment), Contacts, Tasks, File Safe, Quick Links, Note Pad, Sharing, New User Sign-Up, Conference, Instant Chat, and last but not the least a complete E-mail System.
• The Project was developed completely using Stored Procedures with no in-line SQL statements.
• It effectively uses a combination of User Controls and Data Grids (with Column sorting) throughout the system.
• Wherever applicable, the system also uses Tree View, using Visual ASP, as well as Form / Tab views.
• Uses specially developed HTML Spellchecker for all spell-checking requirements.

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